Refund policy

Changed your mind? You can cancel your order for any reason within 14 days of the day after you receive it.

1. Email hello@seconddrafted.com with your order number and the items you're returning. We'll reply with the returns address.

2. Send the items back within 14 days of telling us, unworn, unwashed and in the condition you received them. Use a tracked service and keep proof of postage.

3. We refund the price of the items, plus the standard delivery you paid if you return the whole order, within 14 days of receiving them back (or your proof of postage, if sooner). Refunds go to your original payment method.

Return postage is paid by you unless the item is faulty or wrong. If an item comes back worn, washed or damaged, we may reduce the refund to reflect that.

Want a different size or colour? Return the item as above and place a new order for the one you want.

Cancelling before it's made: email us as soon as possible. If production hasn't started, we'll cancel and refund you in full.

Faulty, misprinted or wrong items

If anything arrives faulty, misprinted, damaged or not what you ordered, email hello@seconddrafted.com within 30 days of delivery with your order number and a photo. We'll send a free replacement or refund you in full, and you won't need to send it back. After 30 days, contact us and we'll repair, replace or refund in line with your rights.